Three people sitting waiting at a pharmacy
Should I see a pharmacist instead of a doctor?
Avoid the wait at the GP and know when to visit your pharmacist instead. Look at how your pharmacist can help you.
15 January 2020
Ear graphic with three semi-circle pink lines representing sound
BSL Health Directory
British sign language health videos can be hard to find so we have produced a BSL Health Directory.
17 December 2019
Two_Women_Sitting_Outside_Hosptial_Entrance
Do you need help travelling to NHS services?
Find out what support is available to help you when travelling to your GP, hospital or other NHS services.
26 September 2019
Two people talking in a waiting room
Accessibility checklist for GP surgeries
Help make sure that your practice meets people’s accessibility requirements using this checklist from Healthwatch Slough.
29 July 2019
Dental tools
What should you expect when it comes to care for your teeth?
Four questions staff should ask you or a loved one about your oral health if you’re a care home resident, according to the National Institute for Health and Care Excellence quick guide.
24 July 2019
Elderly_woman_in_wheelchair
Seven pieces of information that you should expect to receive after being diagnosed with dementia
Take a look at the National Institute for Health and Care Excellence's (NICE) quick guide to discussing and planning support following a dementia diagnosis.
12 June 2019
An elderly man wearing a hat smiling at the camera
Thinking about end of life care for you and your family
End of life care is support for people who are in the last months or years of their life. The guidance on the NHS website helps you know what to expect, how to plan ahead and how to manage your day to day decisions.
5 June 2019
Elderly person sitting on a bench with a friend.
Do you need help getting to hospital?
Find out what support is available to help you travel to your hospital appointments.
22 May 2019
lady in GP waiting room
Registering with your GP: understanding your rights
People have told us they can have problems registering with a GP. This article explains more about your rights and what do to if you are refused the right to register.
1 April 2019
Female receptionist talking on the phone while patient waits
Where can I go to get help for my health out of hours?
Health issues unfortunately don't leave us alone at the weekend and people are often in need of medical assistance out of hours. Using NHS guidelines, we have provided some advice and information on where you can go for help when your GP is closed.
24 December 2018
Elderly woman smiling face on to the camera
What should you expect from home care services?
The number of people being cared for in their own homes is increasing but what should you expect from home care services?
29 August 2017
Woman helping an elderly man use a IPad
The Accessible Information Standard - What you can expect from services
A year ago the Accessible Information Standard came into force. It requires any organisation providing NHS or social care to communicate in a way that everybody can understand. Here's a reminder of what you should expect.
31 July 2017