The General Pharmaceutical Council (GPhC) is the regulator for pharmacists, pharmacy technicians and pharmacies in Great Britain. They have written a new online guide which explains what you can expect when visiting a pharmacy.
What can you expect when using a pharmacy?
The guide explains the standards that registered pharmacies and pharmacy professionals have to meet, what you can expect when visiting a pharmacy, and what to do if you are unhappy with the services or care you receive. The GPhC inspects pharmacies to check if standards are being met.