As the COVID-19 pandemic places unprecedented pressure on services, many health and social care providers have temporarily suspended complaints processing to allow staff to be redeployed to the frontline response. You are still entitled to make a complaint, but it may take longer than usual to receive an outcome.
Are you a Bexley resident?
If you are a Bexley resident and need help to make a complaint about an NHS service please contact Advocacy for All:
Call 0345 310 1812 (choosing option 3).