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Advice and information

older man facing camera
New messaging for over 70's in London to get their first Covid vaccination
Enabling more South East Londoners over the age of 70 to get their first COVID vaccination
4 February 2021
young person in hospital bed
I am in individual and I want personalised care
All London residents can now have a personalised care plan. The plan is linked to all the urgent care services including 111, the out of hours GPs, the London Ambulance Service and all the emergency departments.
26 January 2021
Covid 19 available from 8th December message
Your questions about the Covid-19 vaccine
The NHS kicks off the first phase of the largest scale vaccination campaign in our country’s history, with the roll out of the Pfizer/BioNTech vaccine on the 8th December.
22 January 2021
NHS Covid-19 Vaccine over 65 advert
Covid-19 Vaccine Roll Out
Hundreds of local vaccination services have now opened across England, with more facilities in more parts of the country joining in on a phased basis in the coming months.
6 January 2021
Group of young people
Young Persons Signposting Directory
Take a look at our new Young Persons Signposting Directory.  It is full of useful information on support services and useful websites.  
2 December 2020
Ambulance parked outside hospital
NHS 111: How do I book a timeslot at A&E?
From the 1 December you’ll be able to book a slot at your local A&E if you need to by calling NHS 111. Find out what is changing and what it means for you and your loved ones.
30 November 2020
Woman facing camera
Learning Disability Virtual Big Health Week
The virtual Learning Disability Big Health Week took placed from 2nd to the 6th November 2020.
30 October 2020
Young person staring into space
Supporting our young people through coronavirus pandemic
The pandemic has had an impact on all of us. But young people have been hit very hard – with a rise in those troubled by anxiety, loneliness and social isolation.
9 October 2020
picture of an arm and syringe
Flu Vaccinations 2020
‘Just’ the flu? There’s no ‘just’ about it. In an average year, the flu virus kills 11,000 people and hospitalises thousands more. The flu vaccine is the best protection for you and those around you. Read more about the vaccination here.
5 October 2020
Mobile phone with track & trace logo
Government launches new contact-tracing app
The NHS COVID-19 app has been launched to help notify users if they have come into contact with someone who tests positive for COVID-19.
25 September 2020
Man Doing A Sample Test In The Laboratory.jpg
When should I get a Covid test?
With testing hitting the headlines in recent days, and increasing numbers of people trying to get a Covid test, it can be confusing to know when you should, or shouldn’t seek a Covid test.
16 September 2020
woman posing for camera with ambulance in the background
What can you expect when you’re discharged from hospital?
The usual processes the NHS follows to discharge you from hospital have changed during the coronavirus pandemic. Here’s what you can expect when it’s time to leave hospital.
26 August 2020
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