Our enter and view report on Marlborough Court looks into the care and services provided by the center and the thoughts and comments of its residents.
Purpose of Enter & View Visit
- To collect feedback from residents to assess to what extent they are satisfied with the service they receive.
- Identify examples of good working practice.
- Identify gaps in service provisioning.
- Observe care home in operation.
- Capture the experiences of residents and any ideas for change they may have.