1. Thinking about end of life care for you and your family

    Advice and Information -

    End of life care is support for people who are in the last months or years of their life. The guidance on the NHS website helps you know what to expect, how to plan ahead and how to manage your day to day decisions.

  2. NHS Long Term Plan Engagement Report - South East London

    Report -

    Healthwatch in the South East London area, have been working together. We have obtained the views of South East London residents, to support the implementation of the local Long Term Plan.

  3. Discharge to Assess and Reablement Schemes

    Report -

    We talked to Bexley residents who were discharged from hospital under the Discharge to Assess (D2A) and Reablement Schemes about their experiences and views.

  4. Young Unsung Heroes - Bexley

    Report -

    Many young carers may remain hidden and are unwilling to let schools or friends know they are a carer. Our work discovered there were many hidden young carers in the borough who were not accessing the help and support they needed.

  5. Transition Report

    Report -

    An exploration in the parents and carers perceptions and young peoples experiences of going through transition from children's to adult services in Bexley.

  6. What is adult social care?

    Advice and Information -

    Do you or a loved one need help with social care? Read the article below and find out answers to key questions about who can access adult social care and how to pay for it.

  7. State of Care : our response

    Response -

    Today, the health and care regulator, the Care Quality Commission, published their annual review of NHS and social care support. Read our response.

  8. Outpatients report

    Report -

    Outpatients report

  9. Do you have experience of being supported by one of Oxleas' care coordinators?

    News -

    We are looking for your thoughts on the care provided by Oxleas care coordinators.

  10. Bexley Borough Pensioners' Forum

    News -

    The Bexley Borough Pensioners' Forum are hosting regular meetings in Bexleyheath for pensioners.

  11. What should you expect from home care services?

    Advice and Information -

    The number of people being cared for in their own homes is increasing but what should you expect from home care services?

  12. Do you need help getting to hospital?

    Advice and Information -

    Find out what support is available to help you travel to your hospital appointments.

  13. Do you need help travelling to NHS services?

    Advice and Information -

    Find out what support is available to help you when travelling to your GP, hospital or other NHS services.

  14. Urgent Care Public Consultation

    News -

    Bexley residents will be please to hear that the go ahead has been given to develop a new Urgent Care Centre at Darent Valley Hospital.

  15. Patient Experience of Urgent Care in Bexley

    Report -

    Read our enter and view report for Erith hospital and Queen Mary's Urgent Care Centres

  16. New Guidance: Preventing Infection in Hospitals

    Blog -

    From 15th June 2020, hospital visitors and outpatients need to wear face coverings

  17. Join us and the Care Quality Commission to help shape health and social care services post COVID-19.

    News -

    Help patients, key workers and your community by telling us about a recent experience of health and social care services in Bexley.

  18. What to expect when visiting Queen Elizabeth Hospital.

    Advice and Information -

    Lewisham and Greenwich NHS Trust are doing everything they can to keep patients safe - it is vital people attend their appointments.

  19. What can you expect when you’re discharged from hospital?

    Advice and Information -

    The usual processes the NHS follows to discharge you from hospital have changed during the coronavirus pandemic. Here’s what you can expect when it’s time to leave hospital.

  20. NHS 111: How do I book a timeslot at A&E?

    Advice and Information -

    From the 1 December you’ll be able to book a slot at your local A&E if you need to by calling NHS 111. Find out what is changing and what it means for you and your loved ones.

  21. I am in individual and I want personalised care

    Advice and Information -

    All London residents can now have a personalised care plan. The plan is linked to all the urgent care services including 111, the out of hours GPs, the London Ambulance Service and all the emergency departments.

  22. Healthwatch England Annual report 2019-20

    Report -

    Since COVID-19 struck, the work of the Healthwatch network to support and listen to local people became more crucial than ever.

  23. Digital Inclusion Report

    Report -

    The lockdown imposed from March 2020 brought with it some radical changes to how people are able to access health and care services.

  24. South East London Healthwatch Patient Group

    News -

    Following a successful recruitment process, local Healthwatch in south east London has established a Patient Group to provide the added value of patient and public experience through a regional lens.

  25. Are you or your loved one waiting for hospital care? Share you views

    News -

    Millions of people have had their treatment delayed by the pandemic – are you one of them? We want to know if you’re getting the advice, information and support you need while you wait.

  26. Download Healthwatch Engand's Annual Report to Parliament

    News -

    Together we’re making a real difference to people’s lives! Read the Healthwatch England annual report to find out the impact our collective work has had on communities across England.

  27. British public satisfaction with the NHS lowest in 25 years – Healthwatch England response

    Response -

    More people in England, Scotland and Wales are now dissatisfied (41%) with the NHS than are satisfied for the first time since 2002, according to a report from King’s Fund and Nuffield Trust.

  28. Junior Doctors’ strike, 11–15 August and Consultants’ strike, 24–25 August

    News -

    During the junior doctors' and consultants' strikes hospitals will be busier than usual - here's how to get the help you need.