1. Do you need help getting to hospital?

    Advice and Information -

    Find out what support is available to help you travel to your hospital appointments.

  2. Do you need help travelling to NHS services?

    Advice and Information -

    Find out what support is available to help you when travelling to your GP, hospital or other NHS services.

  3. Urgent Care Public Consultation

    News -

    Bexley residents will be please to hear that the go ahead has been given to develop a new Urgent Care Centre at Darent Valley Hospital.

  4. NHS Long Term Plan Engagement Report - South East London

    Report -

    Healthwatch in the South East London area, have been working together. We have obtained the views of South East London residents, to support the implementation of the local Long Term Plan.

  5. Discharge to Assess and Reablement Schemes

    Report -

    We talked to Bexley residents who were discharged from hospital under the Discharge to Assess (D2A) and Reablement Schemes about their experiences and views.

  6. Patient Experience of Urgent Care in Bexley

    Report -

    Read our enter and view report for Erith hospital and Queen Mary's Urgent Care Centres

  7. New Guidance: Preventing Infection in Hospitals

    Blog -

    From 15th June 2020, hospital visitors and outpatients need to wear face coverings

  8. Join us and the Care Quality Commission to help shape health and social care services post COVID-19.

    News -

    Help patients, key workers and your community by telling us about a recent experience of health and social care services in Bexley.

  9. What to expect when visiting Queen Elizabeth Hospital.

    Advice and Information -

    Lewisham and Greenwich NHS Trust are doing everything they can to keep patients safe - it is vital people attend their appointments.

  10. What can you expect when you’re discharged from hospital?

    Advice and Information -

    The usual processes the NHS follows to discharge you from hospital have changed during the coronavirus pandemic. Here’s what you can expect when it’s time to leave hospital.

  11. NHS 111: How do I book a timeslot at A&E?

    Advice and Information -

    From the 1 December you’ll be able to book a slot at your local A&E if you need to by calling NHS 111. Find out what is changing and what it means for you and your loved ones.

  12. I am in individual and I want personalised care

    Advice and Information -

    All London residents can now have a personalised care plan. The plan is linked to all the urgent care services including 111, the out of hours GPs, the London Ambulance Service and all the emergency departments.

  13. Healthwatch England Annual report 2019-20

    Report -

    Since COVID-19 struck, the work of the Healthwatch network to support and listen to local people became more crucial than ever.

  14. Digital Inclusion Report

    Report -

    The lockdown imposed from March 2020 brought with it some radical changes to how people are able to access health and care services.

  15. South East London Healthwatch Patient Group

    News -

    Following a successful recruitment process, local Healthwatch in south east London has established a Patient Group to provide the added value of patient and public experience through a regional lens.

  16. Are you or your loved one waiting for hospital care? Share you views

    News -

    Millions of people have had their treatment delayed by the pandemic – are you one of them? We want to know if you’re getting the advice, information and support you need while you wait.

  17. Download Healthwatch Engand's Annual Report to Parliament

    News -

    Together we’re making a real difference to people’s lives! Read the Healthwatch England annual report to find out the impact our collective work has had on communities across England.

  18. British public satisfaction with the NHS lowest in 25 years – Healthwatch England response

    Response -

    More people in England, Scotland and Wales are now dissatisfied (41%) with the NHS than are satisfied for the first time since 2002, according to a report from King’s Fund and Nuffield Trust.

  19. Outpatients report

    Report -

    Outpatients report

  20. Junior Doctors’ strike, 11–15 August and Consultants’ strike, 24–25 August

    News -

    During the junior doctors' and consultants' strikes hospitals will be busier than usual - here's how to get the help you need.

  21. Healthwatch Network Awards 2019

    News -

    We are pleased to announce Healthwatch Bexley has been recognised and awarded highly commended in the Championing Diversity and Inclusion category at the 2019 Healthwatch Network Awards.

  22. BSL Health Directory

    Advice and Information -

    British sign language health videos can be hard to find so we have produced a BSL Health Directory.

  23. GP Access & Quality of Experience for People with Learning Disabilities

    Report -

    This snapshot study seeks to explore the experience of people with learning disabilities when accessing their GP surgery, in addition to the quality of care they receive when accessing the service.

  24. Learning Disability Virtual Big Health Week

    Advice and Information -

    The virtual Learning Disability Big Health Week took placed from 2nd to the 6th November 2020.

  25. Do you know anyone who could benefit from a GP Access card?

    News -

    Previously known as My Right to Healthcare, GP Access cards allow people who aren't registered with a GP practice, have no fixed address or identification to communicate their right to healthcare.

  26. South Asian community members needed for Breast Cancer Care project

    News -

    Imperial College of Science, Technology and Medicine are looking for South Asian community members living with and beyond breast cancer and their family members or carers to join a public involvement project.

  27. Healthwatch Bexley shortlisted for network award

    News -

    Local health champion is shortlisted for the creation of the South East London Healthwatch Director in major national awards scheme

  28. GP Access For Deaf British Sign Language Users

    News -

    Are you a deaf British sign language user? Please take part in our latest survey.

  29. Where to go for support when you have an eating disorder

    Advice and Information -

    Eating disorders are complex mental illnesses that anyone can develop, regardless of age, income and ethnicity. Take a look at some of the common signs of eating disorders and where to go for support if you need help.

  30. Easy Health Website

    News -

    As part of a local project to make easy read information available to patients Bexley Mencap are working with a small number of local GP Practices to test a new website - Easy Health

  31. Improving health outcomes for people with a learning disability

    Advice and Information -

    A new £60,000 scheme to help people with learning disabilities or severe mental illness access GP services digitally has contributed towards Bexley Mencap producing three new education films.

  32. Lost for words – improving access to healthcare for ethnic minority communities

    Blog -

    People with little or no English struggle at all points of their healthcare journey. Our new research shines a light on barriers and delays to care they often experience and calls for equal access for all.

  33. What medical support are you entitled to if you’re new to the UK?

    Advice and Information -

    For new arrivals to the UK it can be confusing where to go if you need medical assistance. Here we outline your rights as a refugee, where you can access emergency help and how to register for a GP.

  34. Does the NHS have to provide an interpreter?

    Advice and Information -

    Do you know about your rights to language support in NHS settings?

  35. The Accessible Information Standard - What you can expect from services

    Advice and Information -

    A year ago the Accessible Information Standard came into force. It requires any organisation providing NHS or social care to communicate in a way that everybody can understand. Here's a reminder of what you should expect.