1. Do you need help getting to hospital?

    Advice and Information -

    Find out what support is available to help you travel to your hospital appointments.

  2. Do you need help travelling to NHS services?

    Advice and Information -

    Find out what support is available to help you when travelling to your GP, hospital or other NHS services.

  3. Urgent Care Public Consultation

    News -

    Bexley residents will be please to hear that the go ahead has been given to develop a new Urgent Care Centre at Darent Valley Hospital.

  4. NHS Long Term Plan Engagement Report - South East London

    Report -

    Healthwatch in the South East London area, have been working together. We have obtained the views of South East London residents, to support the implementation of the local Long Term Plan.

  5. Discharge to Assess and Reablement Schemes

    Report -

    We talked to Bexley residents who were discharged from hospital under the Discharge to Assess (D2A) and Reablement Schemes about their experiences and views.

  6. Patient Experience of Urgent Care in Bexley

    Report -

    Read our enter and view report for Erith hospital and Queen Mary's Urgent Care Centres

  7. New Guidance: Preventing Infection in Hospitals

    Blog -

    From 15th June 2020, hospital visitors and outpatients need to wear face coverings

  8. Join us and the Care Quality Commission to help shape health and social care services post COVID-19.

    News -

    Help patients, key workers and your community by telling us about a recent experience of health and social care services in Bexley.

  9. What to expect when visiting Queen Elizabeth Hospital.

    Advice and Information -

    Lewisham and Greenwich NHS Trust are doing everything they can to keep patients safe - it is vital people attend their appointments.

  10. What can you expect when you’re discharged from hospital?

    Advice and Information -

    The usual processes the NHS follows to discharge you from hospital have changed during the coronavirus pandemic. Here’s what you can expect when it’s time to leave hospital.

  11. NHS 111: How do I book a timeslot at A&E?

    Advice and Information -

    From the 1 December you’ll be able to book a slot at your local A&E if you need to by calling NHS 111. Find out what is changing and what it means for you and your loved ones.

  12. I am in individual and I want personalised care

    Advice and Information -

    All London residents can now have a personalised care plan. The plan is linked to all the urgent care services including 111, the out of hours GPs, the London Ambulance Service and all the emergency departments.

  13. Healthwatch England Annual report 2019-20

    Report -

    Since COVID-19 struck, the work of the Healthwatch network to support and listen to local people became more crucial than ever.

  14. Digital Inclusion Report

    Report -

    The lockdown imposed from March 2020 brought with it some radical changes to how people are able to access health and care services.

  15. South East London Healthwatch Patient Group

    News -

    Following a successful recruitment process, local Healthwatch in south east London has established a Patient Group to provide the added value of patient and public experience through a regional lens.

  16. Are you or your loved one waiting for hospital care? Share you views

    News -

    Millions of people have had their treatment delayed by the pandemic – are you one of them? We want to know if you’re getting the advice, information and support you need while you wait.

  17. Download Healthwatch Engand's Annual Report to Parliament

    News -

    Together we’re making a real difference to people’s lives! Read the Healthwatch England annual report to find out the impact our collective work has had on communities across England.

  18. British public satisfaction with the NHS lowest in 25 years – Healthwatch England response

    Response -

    More people in England, Scotland and Wales are now dissatisfied (41%) with the NHS than are satisfied for the first time since 2002, according to a report from King’s Fund and Nuffield Trust.

  19. Outpatients report

    Report -

    Outpatients report

  20. Junior Doctors’ strike, 11–15 August and Consultants’ strike, 24–25 August

    News -

    During the junior doctors' and consultants' strikes hospitals will be busier than usual - here's how to get the help you need.

  21. Where can I go to get help for my health out of hours?

    Advice and Information -

    Health issues unfortunately don't leave us alone at the weekend and people are often in need of medical assistance out of hours. Using NHS guidelines, we have provided some advice and information on where you can go for help when your GP is closed.

  22. Thinking about end of life care for you and your family

    Advice and Information -

    End of life care is support for people who are in the last months or years of their life. The guidance on the NHS website helps you know what to expect, how to plan ahead and how to manage your day to day decisions.

  23. Accessibility checklist for GP surgeries

    Advice and Information -

    Help make sure that your practice meets people’s accessibility requirements using this checklist from Healthwatch Slough.

  24. Erith Urgent Care

    Report -

    An independent review of the Urgent Care Centre (UCC) site at Erith Hospital found it unfit for purpose. This report outlines the proposed move from an UCC at Erith Hospital to Erith Health Centre.

  25. Flu Vaccination Report

    Report -

    The uptake of the flu vaccine for the 2017-18 winter season in Bexley was below the national average, therefore, we undertook a study to look at the reasons for this and try to understand some of the barriers to being vaccinated.

  26. What To Expect From a Pharmacy Visit

    Advice and Information -

    A new guide for patients and the public which explains what they can expect from pharmacy professionals and pharmacies.

  27. Rapid Engagement 8-8 GP Access Survey Results

    Report -

    GP practices across Bexley are working together to improve GP services by creating more appointments, reduce waiting times and make sure residents have access to quality services across the Borough.

  28. Patient Participation Group Audit Report

    Report -

    Read the findings and recommendations following our audit of Patient Participation Groups (PPGs) in Bexley on behalf of the Bexley Clinical Commissioning Group (CCG).

  29. NHS Health Checks - Bexley

    News -

    Are you eligible for the free NHS Health Check? Uptake across the borough is very low.

  30. Healthwatch Bexley Pharmacy Review 2017

    Report -

    During June and July 2017 we gathered the views of local people on their experiences of using pharmacy services in Bexley.

  31. NHS Winter Comms Evaluation

    Report -

    We teamed up with the other South London Healthwatch groups to provide support to assist the NHS London region with the evaluation of the effectiveness of the Transforming Primary Care Programme’s winter communications programme.

  32. Healthwatch Bexley Balanced Eating School Survey Report

    Report -

    Obesity in Bexley is identified as a key public health concern and a priority of the Health and Wellbeing board. In Bexley, the levels of obesity, both for children and adults, is significantly higher than national and regional levels.

  33. Should I see a pharmacist instead of a doctor?

    Advice and Information -

    Avoid the wait at the GP and know when to visit your pharmacist instead. Look at how your pharmacist can help you.

  34. Dressing Clinic Evaluation

    Report -

    Our evaluation of the dressings clinic which trialed for six months at Queen Mary’s hospital.

  35. Audiology Services

    Report -

    This report presents the views of Bexley residents using local audiology services. The consultation period ran from March 2019 to December 2019.

  36. Mind In Bexley

    News -

    Mind In Bexley have a temporary service change in place following Government advice.

  37. Cancer and coronavirus

    News -

    If you have cancer, it’s understandable you might feel anxious about COVID-19. The Government and the NHS have both confirmed that cancer treatment should continue to be prioritised during the response to the COVID-19 emergency.

  38. Local NHS assures patients health services are open and accessible

    Blog -

    The NHS in Bexley is urging patients to continue accessing health services for symptoms and conditions requiring medical care.

  39. Dental and Orthodontic treatment following the Coronavirus (COVID-19) pandemic in England

    Advice and Information -

    Information guide about the re-opening of NHS orthodontic services following the Coronavirus (COVID-19) pandemic.

  40. Getting the most out of the virtual health and care experience

    News -

    Using people’s experiences, we have created top tips for both patients, health and care professionals on how to get the most out of digital consultations.

  41. When should I get a Covid test?

    Advice and Information -

    With testing hitting the headlines in recent days, and increasing numbers of people trying to get a Covid test, it can be confusing to know when you should, or shouldn’t seek a Covid test.

  42. Flu Vaccinations 2020

    Advice and Information -

    ‘Just’ the flu? There’s no ‘just’ about it. In an average year, the flu virus kills 11,000 people and hospitalises thousands more. The flu vaccine is the best protection for you and those around you. Read more about the vaccination here.

  43. Flu Vaccination Children Aged 2-3 Years

    Report -

    This report presents the views of parents with children aged two to three years old, living in the London Borough of Bexley about their thoughts and knowledge concerning the children’s flu vaccine.

  44. Flu Vaccination Under 65s with Underlying Health Conditions

    Report -

    This report presents the views of individuals aged under 65 with underlying health conditions, living in the London Borough of Bexley, regarding their thoughts and knowledge of the flu vaccine.

  45. New messaging for over 70's in London to get their first Covid vaccination

    Advice and Information -

    Enabling more South East Londoners over the age of 70 to get their first COVID vaccination

  46. Response to death of HRH The Duke of Edinburgh

    Response -

    Sir Robert Francis QC, Chair of Healthwatch England responds on behalf of our staff and volunteers.

  47. Re-instate Receives Long Term Funding

    News -

    Re-Instate has received long-term funding to support the development of its Living Well project.

  48. NHS app ready to become vaccine passport

    News -

    England’s NHS app will be available to use as a vaccine passport from Monday, the government has said – but only for those who have had both doses of the jab.