1. Do you need help getting to hospital?

    Advice and Information -

    Find out what support is available to help you travel to your hospital appointments.

  2. Do you need help travelling to NHS services?

    Advice and Information -

    Find out what support is available to help you when travelling to your GP, hospital or other NHS services.

  3. Urgent Care Public Consultation

    News -

    Bexley residents will be please to hear that the go ahead has been given to develop a new Urgent Care Centre at Darent Valley Hospital.

  4. NHS Long Term Plan Engagement Report - South East London

    Report -

    Healthwatch in the South East London area, have been working together. We have obtained the views of South East London residents, to support the implementation of the local Long Term Plan.

  5. Discharge to Assess and Reablement Schemes

    Report -

    We talked to Bexley residents who were discharged from hospital under the Discharge to Assess (D2A) and Reablement Schemes about their experiences and views.

  6. Patient Experience of Urgent Care in Bexley

    Report -

    Read our enter and view report for Erith hospital and Queen Mary's Urgent Care Centres

  7. New Guidance: Preventing Infection in Hospitals

    Blog -

    From 15th June 2020, hospital visitors and outpatients need to wear face coverings

  8. Join us and the Care Quality Commission to help shape health and social care services post COVID-19.

    News -

    Help patients, key workers and your community by telling us about a recent experience of health and social care services in Bexley.

  9. What to expect when visiting Queen Elizabeth Hospital.

    Advice and Information -

    Lewisham and Greenwich NHS Trust are doing everything they can to keep patients safe - it is vital people attend their appointments.

  10. What can you expect when you’re discharged from hospital?

    Advice and Information -

    The usual processes the NHS follows to discharge you from hospital have changed during the coronavirus pandemic. Here’s what you can expect when it’s time to leave hospital.

  11. NHS 111: How do I book a timeslot at A&E?

    Advice and Information -

    From the 1 December you’ll be able to book a slot at your local A&E if you need to by calling NHS 111. Find out what is changing and what it means for you and your loved ones.

  12. I am in individual and I want personalised care

    Advice and Information -

    All London residents can now have a personalised care plan. The plan is linked to all the urgent care services including 111, the out of hours GPs, the London Ambulance Service and all the emergency departments.

  13. Healthwatch England Annual report 2019-20

    Report -

    Since COVID-19 struck, the work of the Healthwatch network to support and listen to local people became more crucial than ever.

  14. Digital Inclusion Report

    Report -

    The lockdown imposed from March 2020 brought with it some radical changes to how people are able to access health and care services.

  15. South East London Healthwatch Patient Group

    News -

    Following a successful recruitment process, local Healthwatch in south east London has established a Patient Group to provide the added value of patient and public experience through a regional lens.

  16. Are you or your loved one waiting for hospital care? Share you views

    News -

    Millions of people have had their treatment delayed by the pandemic – are you one of them? We want to know if you’re getting the advice, information and support you need while you wait.

  17. Download Healthwatch Engand's Annual Report to Parliament

    News -

    Together we’re making a real difference to people’s lives! Read the Healthwatch England annual report to find out the impact our collective work has had on communities across England.

  18. British public satisfaction with the NHS lowest in 25 years – Healthwatch England response

    Response -

    More people in England, Scotland and Wales are now dissatisfied (41%) with the NHS than are satisfied for the first time since 2002, according to a report from King’s Fund and Nuffield Trust.

  19. Outpatients report

    Report -

    Outpatients report

  20. Junior Doctors’ strike, 11–15 August and Consultants’ strike, 24–25 August

    News -

    During the junior doctors' and consultants' strikes hospitals will be busier than usual - here's how to get the help you need.

  21. Seven pieces of information that you should expect to receive after being diagnosed with dementia

    Advice and Information -

    Take a look at the National Institute for Health and Care Excellence's (NICE) quick guide to discussing and planning support following a dementia diagnosis.

  22. Unsung Heroes - Adult Carers

    Report -

    We listened to experiences of adult unpaid carers in Bexley. Our recommendations from this report are being used as an evidence base to make changes in the provision of carers services across the borough.

  23. Young Unsung Heroes - Bexley

    Report -

    Many young carers may remain hidden and are unwilling to let schools or friends know they are a carer. Our work discovered there were many hidden young carers in the borough who were not accessing the help and support they needed.

  24. Clinically reviewed medical exemptions for COVID-19 vaccination of people deployed in care homes

    Advice and Information -

    The Director of Adult Social Care Delivery and Covid-19 Response at DHSC has written to local authorities, care home providers and managers about the arrangements for exemptions for the requirement to be vaccinated in order to work in a care home.

  25. Carers Rights Day - 25 November 2021.

    News -

    Each year Carers Rights Day brings organisations together to help carers in the local community know their rights and find out how to get the help and support they are entitled to.

  26. Do you have experience of being supported by one of Oxleas' care coordinators?

    News -

    We are looking for your thoughts on the care provided by Oxleas care coordinators.