1. Erith Urgent Care

    Report -

    An independent review of the Urgent Care Centre (UCC) site at Erith Hospital found it unfit for purpose. This report outlines the proposed move from an UCC at Erith Hospital to Erith Health Centre.

  2. Urgent Care Public Consultation

    News -

    Bexley residents will be please to hear that the go ahead has been given to develop a new Urgent Care Centre at Darent Valley Hospital.

  3. Rapid Engagement 8-8 GP Access Survey Results

    Report -

    GP practices across Bexley are working together to improve GP services by creating more appointments, reduce waiting times and make sure residents have access to quality services across the Borough.

  4. Discharge to Assess and Reablement Schemes

    Report -

    We talked to Bexley residents who were discharged from hospital under the Discharge to Assess (D2A) and Reablement Schemes about their experiences and views.

  5. Dressing Clinic Evaluation

    Report -

    Our evaluation of the dressings clinic which trialed for six months at Queen Mary’s hospital.

  6. Mind In Bexley

    News -

    Mind In Bexley have a temporary service change in place following Government advice.

  7. Join us and the Care Quality Commission to help shape health and social care services post COVID-19.

    News -

    Help patients, key workers and your community by telling us about a recent experience of health and social care services in Bexley.

  8. Are digital consultations working for you during COVID-19?

    News -

    Since the Coronavirus pandemic, many more GP and outpatient consultations are being handled through the phone or online systems, instead of face to face.  Some people find this change easy and convenient, but for others it can create difficulties.

  9. Government launches new obesity strategy

    News -

    Government launches new obesity strategy as country urged to achieve a healthy weight to beat Covid-19 and protect the NHS.

  10. What can you expect when you’re discharged from hospital?

    Advice and Information -

    The usual processes the NHS follows to discharge you from hospital have changed during the coronavirus pandemic. Here’s what you can expect when it’s time to leave hospital.

  11. Blood tests during Covid-19

    News -

    Blood tests are currently by appointment only due to the Covid-19 pandemic and social distancing measures

  12. Digital Inclusion Report

    Report -

    The lockdown imposed from March 2020 brought with it some radical changes to how people are able to access health and care services.

  13. Bulbanks Medical Centre Merger - FAQ's

    News -

    Bulbanks Medical Centre has now merged with Riverside Surgery on Thursday July 1st 2021.

  14. Bexley's Children's Centres Changes From 1st November

    News -

    Following two rounds of consultation with parents, carers, partners, local community groups, residents and staff, changes are being made as to how Bexley's Children's Centres are run.

  15. Webinars to find out more about the creation of new statutory South East London Integrated Care System

    News -

    Partners from the South East London Integrated Care System – which brings together all the organisations responsible for delivering health and care for local communities – are hosting webinars for local people to attend.

  16. How does the NHS in England work and how is it changing?

    News -

    Big changes are taking place across the health and care system.

  17. What is the London Care Record and how does it benefit you?

    News -

    Read more about the London Care Record.

  18. Integrated Care Systems come into force today - 1st July 2022

    News -

    A total of 42 new Integrated Care Systems (ICS) come into force today

  19. Do you need help getting to hospital?

    Advice and Information -

    Find out what support is available to help you travel to your hospital appointments.

  20. Do you need help travelling to NHS services?

    Advice and Information -

    Find out what support is available to help you when travelling to your GP, hospital or other NHS services.

  21. NHS Long Term Plan Engagement Report - South East London

    Report -

    Healthwatch in the South East London area, have been working together. We have obtained the views of South East London residents, to support the implementation of the local Long Term Plan.

  22. Patient Experience of Urgent Care in Bexley

    Report -

    Read our enter and view report for Erith hospital and Queen Mary's Urgent Care Centres

  23. New Guidance: Preventing Infection in Hospitals

    Blog -

    From 15th June 2020, hospital visitors and outpatients need to wear face coverings

  24. What to expect when visiting Queen Elizabeth Hospital.

    Advice and Information -

    Lewisham and Greenwich NHS Trust are doing everything they can to keep patients safe - it is vital people attend their appointments.

  25. NHS 111: How do I book a timeslot at A&E?

    Advice and Information -

    From the 1 December you’ll be able to book a slot at your local A&E if you need to by calling NHS 111. Find out what is changing and what it means for you and your loved ones.

  26. I am in individual and I want personalised care

    Advice and Information -

    All London residents can now have a personalised care plan. The plan is linked to all the urgent care services including 111, the out of hours GPs, the London Ambulance Service and all the emergency departments.

  27. Healthwatch England Annual report 2019-20

    Report -

    Since COVID-19 struck, the work of the Healthwatch network to support and listen to local people became more crucial than ever.

  28. South East London Healthwatch Patient Group

    News -

    Following a successful recruitment process, local Healthwatch in south east London has established a Patient Group to provide the added value of patient and public experience through a regional lens.

  29. Are you or your loved one waiting for hospital care? Share you views

    News -

    Millions of people have had their treatment delayed by the pandemic – are you one of them? We want to know if you’re getting the advice, information and support you need while you wait.

  30. Download Healthwatch Engand's Annual Report to Parliament

    News -

    Together we’re making a real difference to people’s lives! Read the Healthwatch England annual report to find out the impact our collective work has had on communities across England.

  31. British public satisfaction with the NHS lowest in 25 years – Healthwatch England response

    Response -

    More people in England, Scotland and Wales are now dissatisfied (41%) with the NHS than are satisfied for the first time since 2002, according to a report from King’s Fund and Nuffield Trust.

  32. Outpatients report

    Report -

    Outpatients report

  33. Junior Doctors’ strike, 11–15 August and Consultants’ strike, 24–25 August

    News -

    During the junior doctors' and consultants' strikes hospitals will be busier than usual - here's how to get the help you need.