1. GP Access & Quality of Experience for People with Learning Disabilities

    Report -

    This snapshot study seeks to explore the experience of people with learning disabilities when accessing their GP surgery, in addition to the quality of care they receive when accessing the service.

  2. Healthwatch Bexley Balanced Eating School Survey Report

    Report -

    Obesity in Bexley is identified as a key public health concern and a priority of the Health and Wellbeing board. In Bexley, the levels of obesity, both for children and adults, is significantly higher than national and regional levels.

  3. NHS Winter Comms Evaluation

    Report -

    We teamed up with the other South London Healthwatch groups to provide support to assist the NHS London region with the evaluation of the effectiveness of the Transforming Primary Care Programme’s winter communications programme.

  4. Annual Report 2016/2017

    Report -

    Find out our highlights from 2016 to 2017, including who we engaged with, our focus areas, and our impacts.

  5. Review of General Practice online complaints information - Bexley

    Report -

    A lack of awareness of how to make a complaint is a common concern across the Bexley Borough

  6. The Accessible Information Standard - What you can expect from services

    Advice and Information -

    A year ago the Accessible Information Standard came into force. It requires any organisation providing NHS or social care to communicate in a way that everybody can understand. Here's a reminder of what you should expect.

  7. What should you expect from home care services?

    Advice and Information -

    The number of people being cared for in their own homes is increasing but what should you expect from home care services?

  8. Healthwatch Bexley Pharmacy Review 2017

    Report -

    During June and July 2017 we gathered the views of local people on their experiences of using pharmacy services in Bexley.

  9. Emotional Wellbeing of Children and Young People 8 - 19 in Bexley

    Report -

    Children and young people’s emotional wellbeing is a topical issue. There is evidence of growing prevalence of mental ill-health among children and young people.

  10. Enter & View Policy

    Report -

    What is Enter & View?

  11. Complaints Policy

    Report -

    Our complaints process outlines how to make a complaint about us and our approach to making sure complaints are resolved.

  12. NHS Health Checks - Bexley

    News -

    Are you eligible for the free NHS Health Check? Uptake across the borough is very low.

  13. Should I see a pharmacist instead of a doctor?

    Advice and Information -

    Avoid the wait at the GP and know when to visit your pharmacist instead. Look at how your pharmacist can help you.

  14. Urgent Care Public Consultation

    News -

    Bexley residents will be please to hear that the go ahead has been given to develop a new Urgent Care Centre at Darent Valley Hospital.

  15. What To Expect From a Pharmacy Visit

    Advice and Information -

    A new guide for patients and the public which explains what they can expect from pharmacy professionals and pharmacies.

  16. Three steps to improve mental health support for young people

    News -

    Healthwatch England spoke to 47 young people to find out how they want extra funding to be used, so they can access the mental health support they need.

  17. Dressing Clinic Evaluation

    Report -

    Our evaluation of the dressings clinic which trialed for six months at Queen Mary’s hospital.

  18. Audiology Services

    Report -

    This report presents the views of Bexley residents using local audiology services. The consultation period ran from March 2019 to December 2019.

  19. Mind In Bexley

    News -

    Mind In Bexley have a temporary service change in place following Government advice.

  20. Coronavirus is affecting my mental health – what can I do?

    Advice and Information -

    The current Coronavirus (COVID19) pandemic may cause you to feel worried, anxious, or scared. Read our seven steps to looking after your wellbeing while staying informed.

  21. Coronavirus: What does shielding mean?

    Advice and Information -

    Find out more about shielding, who it applies to, and what to do if you're a shielder.

  22. How is Healthwatch helping during the coronavirus outbreak?

    News -

    We have been considering guidance from Healthwatch England and working closely with our host organisation, Mind in Bexley, to decide how we can best support people in Bexley during the coronavirus outbreak.

  23. Coronavirus-related scams are on the rise

    Blog -

    The National Trading Standard Scams Team have recently released guidance on how to protect yourself from scams and fraud, and what to look out for.

  24. Coronavirus Local Resources

    News -

    Here's a number of local resources we have pulled together to help Bexley residents through the Coronavirus Pandemic. The list is updated regularly as services and information become available.

  25. Cancer and coronavirus

    News -

    If you have cancer, it’s understandable you might feel anxious about COVID-19. The Government and the NHS have both confirmed that cancer treatment should continue to be prioritised during the response to the COVID-19 emergency.

  26. Local NHS assures patients health services are open and accessible

    Blog -

    The NHS in Bexley is urging patients to continue accessing health services for symptoms and conditions requiring medical care.

  27. What is domestic abuse and how can I get support?

    Advice and Information -

    If you are experiencing or feel at risk of domestic abuse, or are worried about someone who might be, find out where you can go for advice and help.

  28. Dental and Orthodontic treatment following the Coronavirus (COVID-19) pandemic in England

    Advice and Information -

    Information guide about the re-opening of NHS orthodontic services following the Coronavirus (COVID-19) pandemic.

  29. Black Lives Matter

    News -

    Black Lives Matter : We stand in solidarity

  30. New Guidance: Preventing Infection in Hospitals

    Blog -

    From 15th June 2020, hospital visitors and outpatients need to wear face coverings

  31. Dentists and Coronavirus

    News -

    Routine dental care has had to change because of COVID-19, with social distancing rules making it difficult to access services. Here’s some information on how to access an NHS dentist during the pandemic.

  32. Annual Report 2019/2020

    Report -

    We have just published our Annual Report for 2019/2020. Read about what we've been up to over the last year, and how we have helped you to share your views and experiences.

  33. Join us and the Care Quality Commission to help shape health and social care services post COVID-19.

    News -

    Help patients, key workers and your community by telling us about a recent experience of health and social care services in Bexley.

  34. What to expect when visiting Queen Elizabeth Hospital.

    Advice and Information -

    Lewisham and Greenwich NHS Trust are doing everything they can to keep patients safe - it is vital people attend their appointments.

  35. The Impact of Covid 19 on Bexley Residents

    Report -

    Our report looks at people's experiences of health and social care during the first few months of lockdown and social distancing.

  36. Face coverings: what you need to know

    Advice and Information -

    Later this week, new rules are coming into force in England making it compulsory to wear a face covering in shops and supermarkets.

  37. Are digital consultations working for you during COVID-19?

    News -

    Since the Coronavirus pandemic, many more GP and outpatient consultations are being handled through the phone or online systems, instead of face to face.  Some people find this change easy and convenient, but for others it can create difficulties.

  38. What you need to know when visiting a care home (updated 8th March 2021)

    Advice and Information -

    Take a look at what the guidance around visiting your loved ones in care homes means in practice.

  39. Government launches new obesity strategy

    News -

    Government launches new obesity strategy as country urged to achieve a healthy weight to beat Covid-19 and protect the NHS.

  40. Getting the most out of the virtual health and care experience

    News -

    Using people’s experiences, we have created top tips for both patients, health and care professionals on how to get the most out of digital consultations.

  41. What can you expect when you’re discharged from hospital?

    Advice and Information -

    The usual processes the NHS follows to discharge you from hospital have changed during the coronavirus pandemic. Here’s what you can expect when it’s time to leave hospital.

  42. Covid-19 Report Update June- July 2020

    Report -

    Our report looks at people's experiences of health and social care during the Coronavirus pandemic from the beginning of June 2020 to the end of July 2020.

  43. When should I get a Covid test?

    Advice and Information -

    With testing hitting the headlines in recent days, and increasing numbers of people trying to get a Covid test, it can be confusing to know when you should, or shouldn’t seek a Covid test.

  44. Government launches new contact-tracing app

    Advice and Information -

    The NHS COVID-19 app has been launched to help notify users if they have come into contact with someone who tests positive for COVID-19.

  45. Flu Vaccinations 2020

    Advice and Information -

    ‘Just’ the flu? There’s no ‘just’ about it. In an average year, the flu virus kills 11,000 people and hospitalises thousands more. The flu vaccine is the best protection for you and those around you. Read more about the vaccination here.

  46. Supporting our young people through coronavirus pandemic

    Advice and Information -

    The pandemic has had an impact on all of us. But young people have been hit very hard – with a rise in those troubled by anxiety, loneliness and social isolation.

  47. Covid-19 Report Update August - September 2020

    Report -

    Our latest report looks at how people are feeling and their concerns as life starts to get back to a "new normal".