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Your spotlight on local services

Become a mystery shopper


Do you ever find yourself thinking that local healthcare services could be even better if only someone knew what patients really think of a service?

Becoming a mystery shopper allows local residents – whether a patient or carer – to have their say about the way healthcare services are planned, used and delivered in Bexley. Since the launch of the scheme in July 2014, hundreds of local people have registered to take advantage of the mystery shopper service – and as a result, have seen at first-hand the difference their views can make. 

Why you should become a mystery shopper

Being a registered mystery shopper doesn’t just give you the chance to be actively involved in shaping local health services.  Being part of the scheme can also help you to gain new skills, knowledge and experience and meet other local people with a similar interest in improving our local community.

Each year the CCG also holds an annual mystery shopper awards event, at which registered mystery shoppers are welcome to attend.

Click here http://www.bexleyccg.nhs.uk/Have%20your%20say/mystery-shopper-scheme.htm. to find out how you can sign up. 



Healthwatch Bexley

2A Devonshire Road, Bexleyheath, DA6 8dS

Phone: 0208 304 9344